Customer Service: 202-354-3600 (M-F 8 a.m. to 5 p.m.)
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Welcome to the New My DC Water.
You may be eligible for emergency payment assistance from the Department of Energy and Environment (DOEE)! For more information and to apply, please visit
dcwater.com/CAP
or call 311.
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If You Have any Questions or Comments
Email:
customer.service@dcwater.com
Phone:
202-354-3600
Mail:
1385 Canal Street, SE
Washington, DC 20003
We are sorry but your access has not been approved at this time by either the owner or management company responsible for this account.
District of Columbia Water and Sewer Authority