Customer Service: 202-354-3600 (M-F 8 a.m. to 5 p.m.)
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Welcome to the New My DC Water.
You may be eligible for emergency payment assistance from the Department of Energy and Environment (DOEE)! For more information and to apply, please visit dcwater.com/CAP or call 311.

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If You Have any Questions or Comments
Email:
customer.service@dcwater.com
Phone:
202-354-3600

Mail:
1385 Canal Street, SE
Washington, DC 20003